Service organizations


Berliner Krisendienst

Help during acute mental crises 24h via telephone (030 390 63 -10, -20, -30, -40, -50, -60, -70, -80, -90) or local from 4pm-12pm at nine different locations in Berlin.

Consultation hours: Mo-Su from 4pm-12pm, no registration necessary, mobile missions possible.


Emergency service

24h via telephone at 112.


0800 111 0 111 or 0800 111 0 222 (24h free at charge)


Sozialpsychiatrischer Dienst (SpD)

Consultation hours: Mo-Fr 8am-4pm


Kinder- und Jugendpsychiatrischer Dienst (KJPD)

Consultation hours: Mo-Thu 9am-3pm, Fr 9am-1pm/2pm


BeSuBerlin -Counceling for suicidal people

Counseling for suicidal people through volunteers who are relatives of a suicidal person and received a qualified training.



Nansenstraße 27,

12047 Berlin

(12 weeks every Friday from 4pm-5:30pm, registration necessary)

Immanuel Beratung Mitte Lebensberatung im Berliner Dom

Psychosocial counseling during crisis, pastoral care, relationship counseling, supervision, and offer for talks for volunteers working in the refugee relief.



Am Lustgarten,
10178 Berlin

(Mo-Fr 2pm-6pm, no registration necessary)

Offene Tür Berlin e.V.

Personal counseling and therapy for people with emotional difficulties, conflicts, and with psychological problems.



Witzlebenstraße 30A,
14057 Berlin

(Di 5pm-7pm, no registration necessary; more topics for counseling)

St. Joseph  Krankenhaus, clinic for mental health for children and youth

Therapy for children and youth from Berlin Tempelhof-Schöneberg and Steglitz-Zehlendorf with mental illness and developmental disorder.



Wüsthoffstraße 15,
12101 Berlin

Vivantes Klinikum, psychiatry for children and youth

Diagnose and therapy of people with mental illness.



Rudower Str. 48,
12351 Berlin


Counseling for suicidal youth by peers via e-mail.



Online counseling through voluntary working psychologists and social education workers.


Kirchliche Telefonseelsorge Berlin

Counseling via telephone during life crises or emotional difficulties 24h (0800 111 0 111, 0800 111 0 222).


Telefon Doweria

Anonymous counseling via telephone and chat, and assistance in problematic situations through qualified Russian speaking volunteers (030 440308 454, 24h).

Website: (Tu and Thu 8pm-10pm)

Muslimische SeelsorgeTelefon

Anonymous counseling via telephone through qualified Muslim volunteers 24h a day, and Tuesdays additionally on Turkish (030 44 35 09 821).



Anonymous free possibility for connections for lonely or isolated living elderly people in Berlin daily from 8am-10pm (0800 4 70 80 90).


AGUS e.V. – Angehörige um Suizid/ Berlin

Self-help organization for relatives and friends who have lost a close person through suicide.


Wattstraße 13,
13629 Berlin-Siemensstadt

(Self-help group every second Monday from 7pm-9pm or third/ forth Monday from 6pm-8pm, registration desired)


Selbsthilfegruppe Berlin

Selbsthilfetreffpunkt Mauerritze,

Individual mourning company on Sundays for 90min. Donation welcomed. Registration necessary.


Angehörige psychisch Kranker – Landesverband Berlin e.V.

Counseling for relatives and people with psychological distress and their relatives.



Selbsthilfegruppen in Potsdam

Sekiz Potsdam


Hilfe nach Suizid

Online group program for 12 weeks in which mourning relatives of suicide victims can talk to other people affected about important topics (Wed 1pm-2pm).